COVID-19 Public Hours

  • Tuesday May 26th, our office will reopen to the public, by appointment only, at this time.

    Please call 508-790-6478 to book your appointment should you need an in person visit.

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  • Buses Passes:

    Click on the bus pass application and Bus Pass Q&A link on the left, which contains all the information you need to apply for your child’s bus pass. The Question and Answer sheet provides the answers to the most commonly asked questions and you should find it helpful. You may put all of your children on the same application and if you think you are in the free zone, meaning grades K-6 ONLY, that are more than 2 miles from their school, you can still use the same application.
    Children cannot ride the school bus without a bus pass, they must display the pass every time they ride the bus and bus passes will have the most up to date route information printed on them. If you need specific information on bus routes, signing up for the bus, school district areas or any transportation question you may have, please feel free to contact us at any time, we are happy to help you.
    The Transportation Office is located on the service road between Barnstable Intermediate School and Barnstable High School. Due to COVID-19 our public hours are by appointment only. Please call 508-790-6478 if you need to have an in-person visit.
    As a reminder you can pay for your bus pass through the School Bucks account, link provided - however please ensure that you also fill out the bus pass application form and check off the box that you have paid through school bucks. We need the bus pass application so we can pair it with your payment. 

    Late Buses (afterschool):

    If your child rides the late bus, please note that at BIS and BHS there are only two buses that cover the entire Town of Barnstable - therefore bus stops are centrally located. These stops will more than likely NOT be the same as on your bus pass. BIS & HS routes can be accessed by calling Five Star. If you have any questions on the late runs, please contact Five Star bus or our office so we can let you know where you will need to pick up your child.

    Inclement Weather Day:

    Please listen to the local radio and t.v. stations for up to date delays and cancellations. In the event there is a 2 hour delay your bus stop time will be approx. two hours later than the normal stop time. For example; if your normal bus stop time is 7:00 a.m., in the event of a two hour delay, your stop would be approx. 9:00 a.m. The Town uses private plow contractors as well as Town operated - bear with us as there are some roads that may NOT be passable immediately following a snow event, when school reopens. We will do our best to get to your bus stop - however the bus drivers have discretion and will use their operator skills to determine if a road is not safe to pass with the bus. Safety is of the utmost importance! If your road has not been cleared yet, we will not be traveling on it. Please contact Five Star or our office, should you need any information.  
    In bad weather, it is possible we will be running late, so expect delays on these days and we appreciate your patience and understanding.

    Additional Information:

    Providing safe and efficient transportation services to Barnstable students is a challenge and a priority that we strive for. Barnstable is a very large community in Massachusetts - approximately seventy-two square miles. We transport over 4,000 students to and from eleven different school sites every school day. We also transport Special Ed both in-district as well as outside the district, when needed, our small buses are our in-house fleet. We contract services out to Five Star for our big buses and most of our forty-four buses do three different routes both morning and afternoon and many of our runs are well over a half-hour long. Our excellent safety record is a tribute to the hard work of our bus drivers and the support of parents, students and school staff. Please contact our office for any and all transportation needs. The bus company has nothing to do with the bus passes nor can they make changes in bus routes, so please contact us and we will be happy to help you. We thank you.
    All Barnstable buses are named, which you will find approximately midsection between the two black rails. The buses are also numbered which corresponds to the route number, which you will find on the front and rear bumper. Also note the bus company is called "Five Star" which is also displayed on the bus.